Why does Digital Indigo use/enforce server quotas on my account?
Server quotas protect the server from accidental and intentional abuse. Without quotas, users or Internet processes could get out of control. In doing so, the server could potentially run out of space on the hard drives, affecting all users.

The use of quotas keeps users and processes from abusing disk space, and keeps a cap on usage. This prevents any single user or process from claiming the the hard drives as "theirs."

Why is account space more expensive with Digital Indigo?
Digital Indigo uses a much more sophisticated and reliable setup than many low-end hosting companies. Along with these more expensive setups is a higher operational cost.

Most low-end hosting companies (typically those that offer hundreds of megabytes for $10-20 a month) use consumer-grade equipment for their machines. This means they may use generic computer systems, and standard consumer hard drives.

Digital Indigo uses commerical-grade Dell rack servers. The hard drive setup on these machines is a configuration known as Ultra Wide SCSI with RAID. These is a fancy way of saying that we use super-high-speed, commercial-grade hard drives. These drives cost up to 10 times more per megabyte than a consumer grade hard drive.

We also keep two hard drives with identical data in our servers at all times. That means one hard drive can completely die, and the server will still continue to run without losing any information or going off-line.

However, this means that for every megabyte of space our customer use, we have to provide two megabytes of drive space! (One for the main copy, and one on the mirror RAID drive). All of these costs add up. And while it provides for an extremely reliable service, it is not price competetive with consumer grade hosting companies.

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