Shared
Server Frequently Asked Questions
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Do
you support PHP? What version?
Digital Indigo specializes in developing PHP code. Thus we keep
the
latest stable version running on our servers. PHP is included
in all of
our hosting plans.
How
many e-mail accounts do I get? What about transfer limites and
disk space?
This depends on the hosting plan you have selected. Please visit
Hosting Plans to find
out the allowances with your account.
Do
you support
MySQL and/or PostgreSQL?
MySQL and/or PostgreSQL are available at $9.95 a month each. The
size of your database counts towards you overall disk usage allowance.
Do you have CGI Bin directories?
People can create a CGI bin on our system. But we also allow .cgi
scripts to run anywhere within the user's web directory. Some
hosting companies don't like to do this, but we allow it since
it adds for a more flexible system for developers.
Do
you offer a
Control Panel Service?
We don't have any control panel yet. Ocassionally we have users
ask about
this. Our philosophy is to do all the complex system configs for
our users, so they don't have to deal with the confusion. The
lack of a control panel also allows us to highly customize things
for our high-end developers, without having to adhere to the stricts
standards of a control-panel system.
Do
I get
Web Server Stats? How often?
Web site stats are generated ever day. They can be found at the
domain's
web address/webstats. Thus if you hosted www.joesmith.com with
us, you would go to www.joesmith.com/webstats to see the web stats.
Web stats reports are updated every 12 hours.
How
long does it take to transfer a domain name?
Depending on the cooperation of a business and their registrar
(the place where they bought their domain name), domain transfers
can take 48 hours to a week.
Is
it possible to access my e-mail through the web?
Digital Indigo provides webmail for all of it's hosting customers.
Webmail can be found at the domain's web address/webstats. Thus
if you hosted www.joesmith.com with us, you would go to www.joesmith.com/webmail.
Customers without a domain name can go to www.digitalindigo.com/webmail.
Do
I get credits for referring new customers?
Typically, we give our customers a free month of hosting for each
customer they refer to us. For more information about our referral
program, check out the Indigo
Incentives web page.
Does Digital Indigo have an alliance program?
We do have an alliance program to help other Internet Developers
and Web Development Firms. These companies receive the following
benefits:
- Free
hosting of company website
- Reduced
hosting rate for customers
- Reduced
registrations of domain names through Bulk Register
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